SPOT Trace

SPOT Trace

Satellite Tracking Device
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Get Help
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Documents
Firmware
Firmware
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Apps

LATEST FIRMWARE

Release Date
2023-01-18
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support

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SPOT Trace Support

General

How far should other GPS devices be from SPOT to prevent signal interference?

Other devices should be at least 12 inches from SPOT to prevent distortion of GPS coordinates and interference with message transmission.

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CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.