SPOT Gen4

SPOT Gen4

Global Satellite GPS Messenger
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LATEST FIRMWARE

Release Date
2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen4 Support

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SPOT Gen4 Support

General

Battery performance

To obtain reliable performance use only AAA Energizer Ultimate Lithium 8x batteries (L92). For optimal performance, please try to utilize SPOT in locations with a clear view of the sky with the logo side up.

Extreme heat/cold and trying to send messages indoors or under extreme canopies can drain on battery life. If the On/Off indicator light blinks red this is a warning your battery is about to die. Always carry extra batteries with you. Test your SPOT device before each trip by sending a Check In message.

Proper battery selection is critical for best performance. 

State 100% Clear View of the Sky 50% Clear View of the Sky
Powered Off 24 Months 24 Months
SOS Approximately 13 Days Approximately 6 days
 
Tracking Based on 24 Hours a Day
Intervals 100% Clear View of the Sky 50% Clear View of the Sky
60 Minutes ~ 52 days ~ 26 days
30 Minutes ~ 26 days ~ 13 days
10 Minutes ~ 17 days ~ 8.5 days
5 Minutes ~ 9 days ~ 4.5 days
2.5 Minutes ~ 7 days ~ 3.5 days
 
Tracking Based on 8 Hours a Day
Intervals 100% Clear View of the Sky 50% Clear View of the Sky
60 Minutes ~ 156 days ~ 78 days
30 Minutes ~ 78 days ~ 36 days
10 Minutes ~ 45 days ~ 22.5 days
5 Minutes ~ 24 days ~ 12 days
2.5 Minutes ~ 20 days ~ 10 days

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Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.