
SPOT Gen3
Satellite GPS Messenger
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LATEST FIRMWARE
Release Date2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
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SPOT Gen3 Support
SOS
SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.
What happens if I press the SOS button?
FocusPoint International, Inc. provides the SOS/911 monitoring included in your Basic Service. Your device will send FocusPoint International Inc. your GPS coordinates every 2.5 minutes. Once acknowledged, your GPS location is provided every 5 minutes.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.