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SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
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LATEST FIRMWARE

Release Date
2020-08-03
Firmware Version
1.11
Firmware Updater Version
2.5.6
Update Firmware >>

SPOT Gen3 Support

Messaging

What does an email or SMS notification look like that I send from my SPOT Gen3?

When the SPOT system receives a "Check-In" or "Help" message, it will use the contact information settings that you entered to send notifications to your friends and family. The subject line of the email contains your unit number and if it is a "Check-In" or "Help" message.

The email contains the full "Check-In" or "Help" message that you setup for the messenger. The email also contains the serial number, the exact latitude/longitude location and a map link. Clicking on the map link will pop up a Google maps page that will show them your current location.

If you have added a mobile numbers as a contacts, they will also receive the notification. The format of messages sent to a mobile phones are almost identical.  The exceptions are the inclusion of the google map link and your GPS location.

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CONTACT US

CALL

Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

877 452 5782
985 327 7500

CHAT

Chat support is only available in English.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.

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