
SPOT Gen3
Satellite GPS Messenger
Get Help

Documents

Firmware

Apps
LATEST FIRMWARE
Release Date2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen3 Support
General
SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.
Can I use other batteries in an emergency with my SPOT device?
SPOT recommends that you use either Energizer™ Ultimate 8x AAA Lithium or Energizer™ NiMH Rechargeable Batteries to achieve reliable performance.
Other AAA batteries will work with SPOT but are not recommended for optimal performance. Using non-recommended battery types may degrade the performance of your SPOT’s message transmission.
Always carry extra batteries with you.
CALL
Phone support is available Monday to Thursday 24hrs CST.Friday: 12:00AM to 10:00PM CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
1 (877) 452-5782
1 (985) 327 7500
Chat with an Agent
Chat Support is available in English. Additional languages are supported using machine translation.Service cancellations and payments are not supported via chat.
Chat is available Monday to Friday, from 7:00AM to 6:00PM CST.
Chat support is only available with Chrome, Edge, Firefox, Opera and Safari.