SPOT Trace

SPOT Trace

SATELLITE TRACKING DEVICE
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Documents
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Firmware
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LATEST FIRMWARE

Release Date
1/18/2023
Firmware Version
2.0.2
Firmware Updater Version
2.11.1
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SPOT Trace Support

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SPOT Trace Support

General

Why can't I enter my auth code into the SPOT Device Updater?

If you are not able to enter your auth code into the SPOT Device Updater we recommend you try the following:

  • Ensure you are using the cable that came with the SPOT device.
  • Try a different micro USB cable as some cables were created solely for charging devices, while other cables may have the required data lines (D+/D-).
  • Connect the micro USB cable directly to the computer - without using a USB hub.
  • Ensure that your computer is current with all OS updates.
  • Try using a different computer

If you continue to experience difficulty with your firmware update and sync, please contact us for support.

Need more help?


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