
SPOT Gen3
SATELLITE GPS MESSENGER
Get Help
Documents
Firmware
Apps
LATEST FIRMWARE
Release Date10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>
SPOT Gen3 Support
Messaging
SPOT Gen3 is no longer in production, however, it is still supported on the Globalstar Satellite Network.
What is the best location to send a message?
The ideal environment or location to send a message from your SPOT device would be a horizon to horizon view of the open sky. There are two satellite constellations that require a line of site to your device to acquire your GPS location and transmit messages. We understand that this type of location cannot always be attained, so here are a few tips in finding a good location to send your message.
• Ensure that you are not too close to any tall buildings or structures that may block the view of the open sky.
• If you are in a heavily forested area, attempt to find a clearing
• If you are in a valley, attempt to elevate as much as possible
×
Holiday Hours and Closures:
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
CALL
Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
985 327 7500
SmartOne Solar
SmartOne C
STX3
STX3 Dev Kit
SPOT X
SPOT Gen4
SPOT Trace