
General
Get Help
General Support
Usage
What is roaming?
Roaming occurs while placing or receiving calls outside of your Home Zone. To review your home zones please follow the steps listed below:
- Located under the Products category
- Select Coverage Maps
- Select the device to view the applicable coverage area
- Your Globalstar Home zone is the green outlined areas that includes most of North America, parts of Latin and South America, and parts of Europe and Africa
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Holiday Hours and Closures:
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
CALL
Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
985 327 7500
SmartOne Solar
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STX3
STX3 Dev Kit
SPOT X
SPOT Gen4
SPOT Trace