
General
Get Help
General Support
Billing
How can I make a payment?
Globalstar Legacy Products
- Login into My Account
- Select My Billing
- Click Pay Now
SPOT
The credit card on file for your SPOT account will be automatically charged monthly or annually depending on your service plan.
Commercial IoT
- Login into My Account
- Hoover over Billing and select Billing History
- If there is an outstanding balance, you will have the option to Pay Now
Sat-Fi2
- Login into My Account
- Select Settings & Billing
- Select Billing & Payments
- If there is an outstanding balance, you will have the option to Pay Now
Notes:
*If the payment information has been saved on file, the saved account will be billed every month days after the statement date.
**If it is necessary to update the payment information to process a payment, you may update your payment information from the Settings and Billing tab.
×
Holiday Hours and Closures:
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
24/12/2025 Closed at 08:00AM (Malaysia)
25/12/2025 Closed
26/12/2025 Open at 09:00PM (Malaysia)
31/12/2025 Closed at 08:00AM (Malaysia)
01/01/2026 Open at 09:00PM (Malaysia)
CALL
Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
985 327 7500
SmartOne Solar
SmartOne C
STX3
STX3 Dev Kit
SPOT X
SPOT Gen4
SPOT Trace