SmartOne Solar Support
General
Why is the ATEX temperature different than the Operating Temperature range?
The SmartOne Solar device was designed to operate over a temperature range of -40°C to +80°C. ATEX testing specifications are only valid over a temperature range between -40°C to +65°C for certification.
CALL
Phone support is available Monday to Thursday 24hrs US CST.Friday: 12:00AM to 10:00PM US CST.
Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.
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