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Blog / Voice and Data Solutions for Remote Workers

Voice and Data Solutions for Remote Workers

RENTAL COMPANY KEEPS EMPLOYEES CONNECTED


The Challenge

Recently a national rental provider came to Globalstar in need of voice and data solutions to meet the needs of their clients throughout the United States, with many operating in remote areas where worker safety is mandatory, and at times cellular connectivity is unavailable. The lack of connectivity at times partnered with long distances in certain remote areas make two-way radios out of scope as a viable option for worker communication. In addition to connectivity and reliability, competitive plan rates were also required to maintain operational efficiency. Rental companies are also faced with the challenge of customers wanting to only borrow high dollar networking equipment for the duration of a project without being forced to sign contracts or own equipment.


The Solution

Globalstar provided the rental company with handheld portable satellite phones, GSP-1700 units to deliver guaranteed connectivity, clear digital voice quality and fast data speeds to customers. With a variety of flexible service plans by Globalstar to choose from, the company can provide their customers an option that includes unlimited minutes monthly and free voicemail, making billing and customer service easier for their operations department.

The ability to connect remotely via satellite when cellular is not available provides operations managers and HSE Directors the comfort of knowing that their remote workers have effective ways to communicate. With connectivity options firmly in place project managers can maximize their return on investment and bring remote business projects in on time and under budget.