Knowledge Base > Sat-Fi2 > Usage > My Sat-Fi2 will not turn off.

My Sat-Fi2 will not turn off.


Perform reset of Sat-Fi2 by accessing admin console via web browser while connected to Sat-Fi2 wireless network. Device Configuration > Factory Reset > Reset. 
After Sat-Fi2 resets to factory settings it will reboot. During this period, open the Sat-Fi2 app and begin the validation process and follow instructions. Launch Setup Wizard > I’m the Owner.
If you’re unable to complete owner account, Launch Setup Wizard > I’m a guest.
If still not successful, please call Customer Relations.