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General

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General Support

Account & Activation

How can I update my account information?

To update your account information, please follow the steps listed below:
  1. Log into your “My Account
  2. Select “My Profile
  3. Make the desired changes and click “Save

Need more help?


CONTACT US

CALL

Our Customer Relations team is available from Monday 6:00 A.M. - Saturday 6:00 A.M. (WAT), including public holidays.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

For South Africa:
0800 994 945

For North Africa, Central Africa and southern Counties outside of South Africa:
+353 1 290 9505

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

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