SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT X

SPOT X

2-Way Satellite Messenger
Get Help Get Help
Documents Documents
Firmware Firmware
Videos Videos
Apps Apps

Latest Firmware

Release Date
8/4/2021
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

General

Is my SPOT device considered a Portable Electronic Device by the FAA?

Yes, when SPOT products are used on an aircraft, they are considered a Portable Electronic Device (PED).  Per 14 CFR Part 91.21, the pilot is ultimately responsible for approving the use of any Portable Electronic Devices on their aircraft and must be able to show compliance upon request by the FAA.  This includes being able to show that any PED’s being used do not affect the safety of the aircraft.

Need more help?


Contact Us

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

Click here for Customer Support Chat

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.