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General Support

Account & Activation

How can I update my account information?

Globalstar Legacy Products
  1. Log into My Account
  2. Select My Profile
  3. Select Save once the edits have been made
 
SPOT
  1. Log into your SPOT account
  2. Select Settings & Billing
  3. Select View/Edit or Update under the field that is going to be updated
  4. Select Save once the edits have been made
 
Commercial IoT
Please contact varsupport@globalstar.com if you need to make any changes to your account information.
  

Sat-Fi2
  1. Log into My Account
  2. Select Settings & Billing
  3. Select View, Update or View/Edit under the field that is going to be updated
  4. Select Save once the edits have been made

Need more help?


CONTACT US

CALL

Phone support is available Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

1 (877) 452-5782
1 (985) 327 7500

CHAT

Chat support is only available in English. Chat is available Monday through Friday, from 8:00AM to 5:00PM CST. Chat support is only available with Chrome, Edge, Firefox and Opera.

USER VOICE

User Voice was created to let your voice be heard.


Your feedback helps us continue to deliver useful products and solutions that meet your needs. We rely on your insights to understand these needs more profoundly and create exceptional customer experiences.

VISIT USERVOICE