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Support Center > General > Get Help > Account & Activation

General Support

Account & Activation

QUESTIONS AND ANSWERS

How can I activate my Globalstar device?

Visit an authorized Globalstar dealer or contact Customer Relations at 1-877-452-5782. To find a Globalstar dealer near you, click here....

How can I update my account information?

Globalstar Legacy Products Log into My Account Select My Profile Select Save once the edits have been made   SPOT Log into your SPOT account Select Settings & Billing Select View/Edit or Update under the field that is going to be updated Select Save once the edits have been made   Commercial IoT Please contact varsupport@globalstar.com if you need to make any changes to your account information.    Sat-Fi2 Log into My Account Select Settings & Billing Select View, Update or View/Edit under the field that is going to be updated Select Save once the edits have been made ...

How can I set up an online billing account?

Yes, you may create an online account for your Globalstar services by following the steps listed below. Once completed, you will have access to your current and previous invoices, account information, and the ability to make payments.   Globalstar Legacy Products In the upper right corner of the website, select View or Pay your Bill Choose All Other Products Select Register (Please be advised your account number is required to complete the process of creating an online account) The on-screen instructions will guide you through process   Sat-Fi2 When a Sat-Fi2 is activated, a confirmation email is received by the customer which includes information and a walkthrough regarding the registration process. Once registered, logging into the account may be completed by visiting the Globalstar homepage. In the upper right corner of the website, select View or Pay your Bill Choose Sat-Fi2 Enter the login credentials created during the registration process To view the online billing information Select Settings & Billing Select View/Edit under Credit Card Information You can now make any necessary changes to your payment information ...

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