The Power Behind the Button
GEOS provides S.O.S. monitoring and emergency dispatch through the dedicated International Emergency Rescue Coordination Centre (IERCC) based in Houston, Texas.
The IERCC is manned 24/7 with dedicated and highly trained operatives who have access to emergency responders worldwide to ensure that in an emergency your situation will be dealt with efficiently and you will receive the resources you need. In fact, the average response time from the receipt of your S.O.S. message until referring an emergency responder is only 11 minutes, wherever you are in the world.
Once a S.O.S. message has been received, the IERCC calls your emergency contact(s) to make sure that it wasn't a false alarm. They locate and notify an emergency responder, and then maintain an open line of communication, including providing updates of your location if needed. The IERCC will also keep your emergency contact(s) informed.
The dedicated IERCC staff will always go the extra mile. If you upgrade your service to include the GEOS SAR Member Benefit and require it, GEOS will even locate a private SAR contractor and coordinate the SAR response. Only once you are safely out of harm's way and being treated in a hospital (if necessary) with your family notified, does the IERCC stand down and declare the incident closed.