SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
Get Help Get Help
Documents Documents
Firmware Firmware
Apps Apps

Latest Firmware

Release Date
2022-10-18
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen3 Support

General

What is Dock Mode and how do I activate it on my SPOT Gen3?

Dock Mode is designed for customers who purchase a SPOT Gen3 for asset monitoring a vessel that is primarily stored on the water. Dock Mode changes the way your SPOT determines new movement from motion activated to distance travelled, to accommodate for the constant movement of a vessel on the water. 

When multiple track points with similar GPS coordinates are detected, tracking will go into standby mode. While in standby mode SPOT will not send track messages, but it will continue to attain your GPS coordinates at the same rate as your track mode. Once SPOT has determined movement over a 200m distance, tracking will resume normally. 

It is recommended that you line power your device when using Dock Mode. Dock Mode is only available with the Unlimited and Extreme Tracking services. For Dock Mode to be active your SPOT Gen3 must be in Track Mode. 

You will need to update your device settings for Dock Mode to take effect. 

Need more help?


Contact Us

CALL

Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

877 452 5782
985 327 7500

Click here for Customer Support Chat

Chat support is only available in English.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.