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SPOT X

SPOT X

2-Way Satellite Messenger
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Latest Firmware

Release Date
2021-08-04
Firmware Version
2.5.0
Firmware Updater Version
2.8.1
Update Firmware >>

SPOT X Support

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General

Messaging

SOS

Tips for SPOT X

  • SPOT X needs a clear view of the sky with no obstructions. SPOT X is not reliable at the bottom of a deep canyon, in a cave, in an abyss, or in very dense woods.
  • Before heading off the grid, we strongly recommend that you send a test message to ensure your device was activated properly. You can view your sent messages in your SPOT My Account.
  • Test your SOS before heading out in SPOT My Account.
  • For troubleshooting common issues, try a Hard Reset by following these steps:
    • Firmly press & hold the Power and Select Button for 12 seconds.
    • Let go when the screen goes blank.
    • The SPOT X logo should be displayed on the screen.

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Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

877 452 5782
985 327 7500

Click here for Customer Support Chat

Chat support is only available in English.
Chat is available Monday through Friday, from 8:00AM to 5:00PM CST.
Chat support is only available with Chrome, Edge, Firefox and Opera.