SELECT YOUR REGION AND LANGUAGE

UNITED STATES
English
AFRICA
English
JAPAN
Japanese
ASIA PACIFIC
English
CLOSE
SPOT Gen3

SPOT Gen3

Satellite GPS Messenger
Get Help Get Help
Documents Documents
Firmware Firmware
Apps Apps

Latest Firmware

Release Date
10/18/2022
Firmware Version
2.1.2
Firmware Updater Version
2.11.1
Update Firmware >>

SPOT Gen3 Support

General

When will I receive a movement alert?

Movement alerts are notifications sent from your SPOT device to your contact list indicating your device or asset is in motion.  Tracking mode must be enabled on your device.

In order to receive a movement alert, the feature must be enabled from your SPOT account device settings page.  After enabling Movement Alerts, you are given the option to select your Movement Alert rate.  The available Movement Alert rates are:  30 minutes, 1 hour, 4 hours, 12 hours.  The rate determines the amount of time the device must be stationary before a Movement Alert is sent.  After movement has been detected, the alert message sent, your SPOT device will resume tracking mode.

Need more help?


Contact Us

CALL

Monday - Friday, 24h CST.

Please have your PIN ready when calling.
PIN confirmation is not supported via voice. Please enter your pin on your phone dial-pad.
Your PIN, personal identification number, can be found by logging into your My Account.

877 452 5782
985 327 7500