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Howard Schneider,
Support Services Supervisor, Hazardous Materials Response Unit of New York City's Department of Environmental Protection
"When both our cellular service and hardwire switchboards went down,
our Globalstar phones became our last line of defense, and allowed our
offices in both Manhattan and Queens to maintain active communications."
* * *
John Flanagan,
Fire Operations Specialist, Protection Branch of the British Columbia Ministry of Forests
"When it comes to working in the outdoors, you simply can't put
employees in a dangerous area without a reliable mode of
communication," says Mr. Flanagan. "Our existing VHF radio system is
reliable, however, there are areas where there is no coverage.
Globalstar handsets have filled in the 'blind spots' and eliminated the
cost of building new VHF repeater towers, and the satellite service is
more user friendly and reliable."
* * *
Dan Delane
Chairman, Accident Investigations Committee, FedEx Pilot's Association
"As a pilot for FedEx and a union crash investigator, I am all over the
world and need to be in constant communication. I use the Globalstar
satellite phone at crash sites and the phone allows me to talk, no
matter where I am, with no delay and the sound couldn't be clearer. But
I think the most important aspect of this phone is that it has saved
valuable time in critical situations. For example, when a plane in
Seattle was found to have smoke in the cockpit, the pilots were able to
call me in Paris and I was able to immediately dispatch help. We were
in constant and clear communication until the dangerous situation was
resolved. Other forms of communication depend on uncontrolled
variables. Radio is weather dependent and cell phones depend on near-by
antennas, but Globalstar never fails. And the cost is a drop in the
bucket compared to the potential costs of injury or lost lives that
threaten people with no means of communication."
* * *
David C Plenty
Volunteer, Local Manager, Kalbarri Volunteer State Emergency Service Unit, W. Australia
"Thank heavens for Globalstar what a lifesaver. I recently used a
Globalstar unit at Kalbarri in Western Australia. Kalbarri National
Park has some of the most beautiful and rugged terrain imaginable and
at times when communications to the outside world are required,
conventional means have not been a workable option. Globalstar provided
good, clear communications in the area of use and filled my
expectations to a tee. GOOD ONE GLOBALSTAR."
* * *
Richard Kelley
Captain, Altadena Mountain Rescue Team
"I
would like to share just one of the numerous times that our satellite
telephone provided by Globalstar has played a part in our search and
rescue operations. The evening of February 10th 2001, in the middle of
a winter storm, the Altadena Mountain Rescue Team received a call from
a worried family stating that there son had not returned from a
mountain bike ride in the Angeles National Forest. We were especially
concerned because this man was missing in the middle of a snowy winter
storm. Luckily we found the victim many hours later, following his
track into a narrow, overgrown canyon. Once there our radios would not
function properly, a recurring problem in this traitorous terrain.
Fortunately, with the Globalstar Satellite phone we were able to report
that we had found the missing mountain biker and allow him to telephone
his family, calming their fears. Thanks Globalstar!"
* * *
Greg Anderson
Captain, San Dimas Mountain Rescue Team
"On Sunday, June 18, 2000, the Team was activated to rescue 2
individuals stuck on the side of a cliff (aka Cliffhangers) in the Off
Road Vehicle area of San Gabriel Canyon. Upon arriving at scene, it was
determined that we not only had the original 2 victims, both male
juveniles, but another 4 adults that got stuck attempting to rescue the
2 boys. The satellite phone was used to call for additional resources.
Radio communications in this area are not clear so it was great having
clear, crisp communication provided by the satellite phone. We obtained
the resources needed and, after 5 hours of difficult work, safely
extracted all 6 victims."
* * *
Flooding in Brazil
During the flooding in the Northern of
Brasil (Alagoas and Pernambuco), the largest one in 50 years in this
region, Air Force, Police and Fire Departments used 16 Globlastar
phones to rescue thousands of victims.
Approximately 150 thousand people had to leave their houses (100 in
Alagoas and 50 in Pernambuco). A combined action allowed people
involved in the rescue to be in touch and, therefore, provide clothes,
food and medicine for those affected by the flood.
According to Air Force Major Paulo Wladimir Rodrigues, the person in
charge for the whole operation, the phones were crucial for the
connection between rescue teams. "Some cities became isolated due to
the destruction of bridges and other constructions and the only way
they received medicines and food was via Air Force choppers."
* * *
Mitchell Gibbs
Manager, Emergency Services TEAM-1 Environmental Services Inc.
The Importance of Crystal Clear Communication: Based in Hamilton,
TEAM-1 Environmental Services Inc. is a privately owned and operated
chemical emergency response company that provides specialized services
to a variety of sectors including police and fire, manufacturing
companies, government and transportation. In the event of a low hazard,
low volume or high hazard, high volume occurrence, TEAM-1 has the
ability to deploy a highly trained team with state of the art equipment
to resolve any situation on a 24-hour basis across North America. As
simple as a fuel spill from a transport truck or a major leak involving
toxic exposures, TEAM-1 can respond and alleviate virtually any
chemical emergency.
Mitchell Gibbs is the manager of TEAM-1's emergency services. He
recently purchased a Globalstar handset on behalf of TEAM-1 from
Teletron, a Hamilton based Globalstar authorized dealer. Team 1 always
carries their Globalstar satellite phone when responding to a chemical
emergency.
"Our business takes us all over the continent and with Globalstar you
are guaranteed coverage virtually anywhere as long as you can see the
sky," says Mr. Gibbs. "Our response team uses the satellite handset
five to seven times a week and we've found the reception and durability
of the phone is second to none."
Communication is crucial to the coordination of TEAM-1's emergency
response teams. Whether teams are called into a city centre or the
remote reaches of North America, using the Globalstar phone has become
an essential tool for providing the TEAM-1 control centre with up to
the minute status reports on hazardous situations.
"When we send teams out to respond to chemical emergencies, we provide
our response teams with all the tools they need to ensure a safe and
efficient clean-up," says Gibbs. "The Globalstar satellite handset has
become our communication tool of choice."
During a recent TEAM-1 emergency response deployment in Burks Falls,
Ontario, the Globalstar phone proved to be invaluable. TEAM-1 was
brought to Burks Falls in response to an illegal drug-manufacturing
laboratory that was discovered by police in a local cottage. Because of
the wide variety of chemicals that were being used by the lab, Team 1's
response team had to use the Globalstar handset to call back to their
base for specific disposal measures for each of the chemicals involved.
In order for the base to provide the proper handling procedures, each
of the chemical's names had to be spelled out completely, which proved
difficult as some were up to 30 letters in length. Imagine spelling
2-methyl-1phenyl-3-pyrazolin-5-one the wrong way. The results could be
disastrous.
"The Globalstar handset provides superior voice quality and clarity
over any other satellite communication tool that we have used," says
Gibbs. "Because our Burks Falls response team had access to clear and
uninterrupted satellite service, we successfully extinguished a
potentially dangerous situation."
* * *
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Copyright© 2010 Globalstar. All rights reserved.
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